Shipping Policy

Thank you for shopping at OEMENGINEANDTRANSMISSION. This Shipping Policy outlines the terms and conditions related to the shipment of your orders.

1. Shipping Locations

We currently ship to addresses within the continental United States. We do not ship to P.O. Boxes, APO/FPO addresses, or international locations at this time. Please contact us if you have specific shipping needs, and we will do our best to accommodate you.

2. Shipping Methods and Timeframes

We offer several shipping methods to meet your needs:

  • Standard Shipping: Typically delivers within 5-7 business days.
  • Expedited Shipping: Typically delivers within 2-3 business days.
  • Freight Shipping: For large items like engines and transmissions, we use freight shipping, which typically delivers within 7-14 business days.

Please note that delivery times are estimates and may vary depending on the destination, weather conditions, and other factors beyond our control.

3. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase. Freight shipping costs may vary depending on the specific item and delivery location. You can get an estimate for freight shipping by contacting us directly.

4. Order Processing Time

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has been shipped.

5. Tracking Your Order

You can track your order using the tracking number provided in the shipping confirmation email. You can also track your order by logging into your account on our website.

6. Shipping Carriers

We use reputable shipping carriers such as UPS, FedEx, and USPS for standard and expedited shipping. For freight shipping, we use various freight carriers depending on the destination and item size.

7. Delivery Issues

If you experience any issues with your delivery, such as delays, damage, or loss, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Signature Required

For certain high-value items, a signature may be required upon delivery. If you are not available to sign for the delivery, the carrier may leave a notice with instructions on how to reschedule delivery or pick up the package from a local facility.

9. Address Changes

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses. If you need to change your shipping address after placing your order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make the change.

10. Damaged Shipments

If you receive a damaged shipment, please follow these steps:

  • Inspect the package carefully before signing for it.
  • If you notice any damage, make a note of it on the delivery receipt.
  • Take photos of the damaged package and the damaged item.
  • Contact us immediately to report the damage.

We will work with the shipping carrier to file a claim and arrange for a replacement or refund.

11. Contact Us

If you have any questions about our shipping policy, please contact us using the information provided on our “Contact” page.